Welcome to Tanu Khera Designs, your destination for exquisite Indian Luxury Fashion. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before placing an order or using our services.

1. Acceptance of Terms By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Orders and Transactions

2.1. Product Availability: We offer products based on our existing catalog, subject to availability.

2.2. Order Placement: Customers can place orders directly through our website.

2.3. Payment: Payment for orders must be made through the available payment methods on our website.

2.4. Order Confirmation: An order confirmation will be sent to the email address provided upon successful order placement.

3. Pricing and Payment

3.1. Pricing: Prices for our products are listed on the website and are subject to change without notice.

3.2. Payment: We accept various payment methods; all transactions are processed securely.

4. Shipping and Delivery

4.1. Shipping: We provide worldwide shipping.

4.2. Delivery Times: Estimated delivery times are provided upon order confirmation and may vary for each product, as clearly mentioned in their respective details.

4.3. Shipping Details:

• For Domestic Customers: Free shipping across India.
• For International Customers: The charges for international shipping will be additional and will be charged based on the weight and volume of the product and also the country where the parcel has to be dispatched to. Shipping charges will be shared upon enquiry.
• International Shipping Charges:
  • A base price of INR 3500 as international shipping charges are for sarees, women’s kurta sets, men’s kurtas, nehru jackets, bandhgalas & tuxedos.
  • A base price of INR 5000 as international shipping will be charged on women’s lehengas, jacket-skirt and cropped top-skirt, men’s indowesterns and sherwanis. The final charges will be shared by our sales team.

5. Delivery Timelines and Factors Affecting Delivery

5.1. Delivery Period: Please note that each product has its own delivery period, as clearly mentioned in their respective details.

5.2. Query Contact: For any queries, you can contact us at +91 8448-553124. 5.3. Timelines Affected By: Delivery timelines can be affected in case of:

5.3.1. Incomplete payment

5.3.2. Incorrect/inaccurate contact details

5.3.3. Pending measurements

5.3.4. No response or delay in response from the customer

5.3.5. Unforeseen circumstances at our manufacturing unit 5.3.6. Other unforeseen circumstances

5.3.7. Delay from our courier partners for reasons unknown

6. Taxes and Duties

6.1. For Domestic Customers: All prices mentioned are inclusive of taxes.

6.2. For International Customers: Most countries are shipped on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs, and local sales taxes levied by the country you are in; payment of these at the time of delivery is necessary to release your order from customs on arrival.

7. Liability for Incorrect Information

7.1. Recipient Information: Tanu Khera Designs shall not be liable for any non-delivery of the product if details provided by you, such as recipient name, address, or contact number, are incorrect. If the product is returned to us, we will be entitled to charge an extra cost for resending the product(s) to the correct address. The extra cost of re-delivery shall be paid upfront, and the delivery time may extend.

8. Intellectual Property

Ownership: All content on this website, including text, images, logos, and trademarks, is the property of Tanu Khera Designs and is protected by intellectual property laws.

9. Limitation of Liability

Disclaimer: We make every effort to provide accurate information; however, we do not guarantee the accuracy, completeness, or suitability of the information on our website.

10. Governing Law

Jurisdiction: These terms and conditions are governed by the laws of Delhi, India, and any disputes will be subject to the exclusive jurisdiction of the courts of Delhi.

11. Contact Information

Customer Support: For inquiries or assistance, please contact our customer support team at +91-931-093-1082.

Thank you for choosing Tanu Khera Designs for your luxury fashion needs. These Terms and Conditions govern your use of our website and services, ensuring a seamless and secure shopping experience. We reserve the right to update these terms periodically; please review them regularly for any changes.

Last updated: 5th September, 2023.